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8 Heads Silk Orchid Artificial Flower Branch Wedding Home DIY Vase Decor Fake Phalaenopsis Potted Flores artificiales Wholesale

8 Heads Silk Orchid Artificial Flower Branch Wedding Home DIY Vase Decor Fake Phalaenopsis Potted Flores artificiales Wholesale
Regular price $15.99 USD
Sale price $15.99 USD
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8 Heads Silk Orchid Artificial Flower Branch Wedding Home DIY Vase Decor Fake Phalaenopsis Potted Flores artificiales Wholesale
Regular price $15.99 USD
Sale price $15.99 USD
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SPECIFICATIONS

Brand Name: Tenvity

Material: Silk

Occasion: Wedding

Origin: Mainland China

CN: Zhejiang

Model Number: TH137

Flower Style: Flower Branch

Classification: Artificial Flowers

Type: Orchid

is_customized: YES

Style: Flower

Color: White Pink Purple

Occasion: Wedding Home Party Decoration

Use for: 19070540

Choice: yes

8 Heads Silk Orchid Artificial Flower Branch Wedding Home DIY Vase Decor Fake Phalaenopsis Potted Flores artificiales Wholesale

Total length:66cm/25.98in
Color : white pink purple
Packing:1pcs(only flower.no vase)

If you are in a hurry, we recommend you choose AliExpress Standard Shipping or ePacket, they will be faster.
1. "China Post Ordinary Small Packet Plus" and "Yanwen Economic Air Mail" No tracking information
2. "AliExpress Standard Shipping" or "ePacket" or "China Post Air Mail" has tracking information.
3. Please don't imagine the size of the product, the specific size is explained in the details page. Please look carefully then buy. Thank you

Note: All of our product is custom handmade so we can not do each in the same size. So our measurement just for reference only
The head of this product is manually installed. If it drop, reinsert it

Pls check carefully your shipping address and information so that you can receive your good on time.

Shipping and return policy
We usually process the order within 24 hours of receiving the payment.
2. China Post ordinary small bag plus. When the package leaves China, it cannot be tracked. Most countries need about 20-60 days.
3. China Post registered airmail is estimated to take 15-60 days and can be tracked in most parts of the country.
4. Recommended delivery: Aliexpress standard delivery - more stable, safer and faster.
5. We also provide DHL, UPS, EMS and other courier services. If you need it urgently or in large quantities, please feel free to contact us.

1. If you are satisfied with our products and services, please leave 5 stars feedback, we will be very grateful (project description 5 stars, communication 5 stars, transportation time 5 stars).
2. If the product you received is damaged or the style is wrong, please do not leave any negative feedback first, please contact us, we will deal with and find the best solution, your satisfaction is our motivation to do better.

Q: How do I pay for my purchase?

A: Alipay(escrow),Credit Card are accepted.

Q: When will the order be sent?

A: We will ship items out within 3days after you made the payment.(Holiday except).

Q: Dropshipping and wholesale

A: 1. We drop ship everywhere in the world. If you have any questions or concerns, please feel free to contact us.
2. We will provide the best wholesale price and recommend the best goods.

Q: Not yet received goods or good damage?

A: If it is received, it will be damaged
If you have not received an order.
Please contact us and we can solve all your
problems. Please don't open the dispute and give a bad feedback

Q: How can I buy all my products on one order?

A: Add your favorite product to the shopping cart and submit the order in the cart.

Q: If there are more questions

A: Contact with us or make a message under the order.


  • At myincensewaterfall.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
  • We kindly ask you to return the products in their original packaging.
  • All returned products will be fully refunded as long as they have not been used or damaged.
  • If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
  • During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
  • However, please refrain from excessive testing beyond what is necessary.
  • If the product loses value due to excessive handling, we may reduce the refund amount.
  • If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
  • Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@myincensewaterfall.com, you will receive an email within 48 business hours with the return address or a return label.
  • If you received a product in poor condition or with a factory defect return is Free, you only need to download and print the label.
  • In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
  •  For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
  • The refund will be processed promptly and without any additional charges.
  • We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
  • You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
  • To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.

 

Who pays the return costs?

return case

Who pays the return cost?

Defective products: This applies when the product is incorrect, damaged by the transport company, has a factory defect at the time of delivery, or if you have received a product other than what you purchased. In such cases, please contact us as soon as possible, within 48 hours of receipt, and attach photos of the product's condition.

myincensewaterfall.com

Who pays for returns if the customer has changed his mind, is not satisfied, or does not want the product?

The buyer

 

Exchanges:


The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.

Do you have restocking fees?

No, the return at myincensewaterfall.com is free, according to the aforementioned conditions, there is no supply charge.

  

Return and refund procedure

To receive a refund for the returned product, please follow the step-by-step procedure below:

Step 1. Inform myincensewaterfall.com  by email, sending your return request to info@myincensewaterfall.com. must include the following information: the order number, the product reference, and the reason for the return. 

Step 2. Process the return request.  Once the return request has been sent, our returns department staff will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned. 

Step 3. Return of your product.  You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order.

Step 4. The refund term is within 10 days. myincensewaterfall.com  will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract. 

The issued refund should appear in the payment method you used within 2-3 business days. If you have not received your refund within 2-3 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@myincensewaterfall.com.

 

Order Cancellation: 

To cancel an order, please contact us immediately after the purchase by email at info@myincensewaterfall.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be canceled.

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