Let customers speak for us
SPECIFICATIONS
Brand Name: GemSpark
Is Bulbs Included: No
Origin: Mainland China
Certification: CCC
Certification: ce
Certification: CQC
Certification: ROHS
Certification: VDE
Place: Parlor
Place: Study
Place: Master Bedroom
Place: other bedrooms
Place: Hotel Hall
Place: Hotel Room
Installation Type: Cord Pendant
Item Type: Pendant Lights
Warranty: 3Yeays
Number of light sources: 1
Lighting Area: 5-10square meters
Lampshade Color: black
Lampshade Color: Gold
Is Dimmable: No
Switch Type: There is no
Material: Alloy
Technics: Plated
Power Source: DC
Base Type: e27
Finish: iron
Voltage: 90-260V
Model Number: M628
Light Source: LED Bulbs
Style: ART DECO
Choice: yes
E27 Hemp Rope Hanging Lamp Vintage Pendant Lamp Ceiling Light, Retro Antique Industrial Adjustable Lamp Chandelier Iron Candlest
2.Stylish industrial style made of sturdy metal and hemp rope s, stylish fit for your interior - Modern look suitable for a variety of furniture styles
3.low power consumption, long life, with environmental protection, energy saving, high energy conversion rate advantages.
4.Unique design: Made of high quality hemp rope, low carbon surface, environmentally friendly, non-toxic, natural hemp rope, hand-woven, durable.
5.Suitable for living rooms, study, bar, restaurant, bedroom, hallway, country, balcony, hotel, basement, clothing store, cafe, country house or other
Type: Hemp chandelier
Style: Retro Industry
Craft: Hand-woven hemp rope
Mounted Method: Rope Pendant
Socket: E27
Light bulb: LED, energy saving light bulb, incandescent light, light bulb
Light source: does not include bulb
Lighting area: 10-15m2
Size:30cm in diameter, 25cm in height, 10cm in ceiling diameter
Material:Hemp rope, iron
Colour:Black + linen
Package Contents:
1 * Hemp Rope Pendant Light (Does not contain bulbs)
Only the above package content, other products are not included.
Note: Light shooting and different displays may cause the color of the item in the picture a little different from the real thing. The measurement allowed error is +/- 1-3cm.
1. Manual measurement, please allow 0 ~ 1cm error, thank you for understanding.
2. Due to differences between monitors, pictures may not reflect the actual color of the project. We make sure the types are the same
Thank you in advance
font-size: 75%;
color: #000;
font-family: Open Sans,Arial,Helvetica,sans-senif,SimSun,"宋体";
line-height: 1.3;
}
dl {
margin: 0px;
width: 480px;
float: left;
}
dt {
width: 100px;
height: 15px;
float: left;
}
dd {
width: 240px;
height: 15px;
float: left;
}
dl dt {
margin: 0px;
line-height: 22px;
color: #474747;
font-size: 14px;
font-family: tahoma;
}
#product-desc {
width: 100%;
height: 209px;
}
#description {
width: 100%;
height: 50%;
}
#details {
width: 100%;
height: 50%;
}
.ui-box-title {
height: 30px;
font-size: 15px;
font-family: tahoma;
font-weight: bold;
background-color: #ddd;
text-anchor: inherit;
padding-top: 8px;
margin: 0px;
}
.ui-box-body {
margin: 0px;
}
#tbspecifics {
border-right: 1px solid black;
border-bottom: 1px solid black;
}
#tbspecifics tr {
height: 30px;
}
#tbspecifics td {
width: 100px;
border-left: 1px solid black;
border-top: 1px solid black;
}If you have any problems when you receive the product, or it cannot be used normally, please do not rush to give us a bad comment, you can contact us as soon as possible, tell us what is wrong with the lamp or take a photo and send it to us, we will help you solve the problem in time, thank you in advance!
- At myincensewaterfall.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
- We kindly ask you to return the products in their original packaging.
- All returned products will be fully refunded as long as they have not been used or damaged.
- If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
- During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
- However, please refrain from excessive testing beyond what is necessary.
- If the product loses value due to excessive handling, we may reduce the refund amount.
- If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
- Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@myincensewaterfall.com, you will receive an email within 48 business hours with the return address or a return label.
- If you received a product in poor condition or with a factory defect return is Free, you only need to download and print the label.
- In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
- For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
- The refund will be processed promptly and without any additional charges.
- We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
- You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
- To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.
Who pays the return costs?
return case
Who pays the return cost?
Defective products: This applies when the product is incorrect, damaged by the transport company, has a factory defect at the time of delivery, or if you have received a product other than what you purchased. In such cases, please contact us as soon as possible, within 48 hours of receipt, and attach photos of the product's condition.
Who pays for returns if the customer has changed his mind, is not satisfied, or does not want the product?
The buyer
Exchanges:
The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.
Do you have restocking fees?
No, the return at myincensewaterfall.com is free, according to the aforementioned conditions, there is no supply charge.
Return and refund procedure
To receive a refund for the returned product, please follow the step-by-step procedure below:
Step 1. Inform myincensewaterfall.com by email, sending your return request to info@myincensewaterfall.com. must include the following information: the order number, the product reference, and the reason for the return.
Step 2. Process the return request. Once the return request has been sent, our returns department staff will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned.
Step 3. Return of your product. You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order.
Step 4. The refund term is within 10 days. myincensewaterfall.com will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract.
The issued refund should appear in the payment method you used within 2-3 business days. If you have not received your refund within 2-3 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@myincensewaterfall.com.
Order Cancellation:
To cancel an order, please contact us immediately after the purchase by email at info@myincensewaterfall.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be canceled.