Let customers speak for us
Thank you the beauty I am happy with instead of two mugs four sent or so it should be.
Everything as described. I haven't tested it yet. But she's beautiful. Arrived very fast.
The set is beautiful, I loved it, the backpack looks fragile, but it is great the whole set
It is beautiful!! I was afraid it would get broken and it's intact, it's perfect! I recommend the seller. The material is a little more resistant than I thought⭐️⭐️⭐️⭐️⭐️ Arrived in 12 days at MX
It's a small one, you can only filter a coffee spoon, but it's well built. Very fast delivery here to the fortress, only 16 days.
I recommend
Works beautifully, came very well packaged; nice and snug, and VERY quickly. Absolutely the fastest shipping I've ever gotten from a store in Ali Express. Will absolutely shop again here
Cool product, very good packed. I like it so much
Everything as described, very well packed, a bit small capacity but for one person is enough.
very cute, arrived packed into the travel case, which was encased in styrofoam, so extremely well packed. Comes with a piece of soft cotton fabric to keep the items from rubbing together within the travel case. I like the look and feel of the pottery.
Very good bottle,💯Recommended.
Fast delivery, well packed. I already have one, which I use every day and I like it very much. This one's for a friend.
This filter is very good! Coffee tastes much better and doesn't need a paper strainer, creating good savings in the long run.
Hello, I received the product very quickly. Everything corresponds to the description. I recommend to buy
The item arrived well. It looks great and works great. My son liked it a lot! thanks for the product!
Its rich gold color is a result of the galvanization process that also protects the sculpture from humidity and other atmospheric agents.
Square Wave is a beautiful addition to a home or office, as it's also a stunning sculpture and decor piece. All Square Waves are treated against corrosion, so they are perfect both indoor and outdoor!
Package:
1X SQUARE WAVE
1X HIGH END GIFT BOX
SQUARE WAVE AS AN ART PIECE
Timeless elegance
Square Wave was originally created as an artistic sculpture long before it was considered to be a relaxing, mind focusing dynamic kinetic spinner. When not in use, it adds an element of elegance to any style interior whether it be modern, classic or vintage. Square Wave is the perfect accent for every room in your home or office. Its beauty is timeless and it never seems out of place. You can hang it from the ceiling as kinetic sculpture or play with it whenever you feel like it. Square Wave is a truly rare and unique example of originality combined with stunning design.
STRESS RELIEVING KINETIC ART
Maximum relaxation
Square Wave is a beautifully designed work of art, intended to be admired and add natural, simple beauty and elegance to your home or garden. It's inherently intuitive to use! Square Wave is also perfect when it comes to helping us relax, meditate and reflect on life, it is the ultimate stress reliever precisely because of its mesmerizing waves and soft turning motions, like a bird in flight, or a tree blowing in the wind.
*Spin it with a flick of your wrist, and watch the magic happen
*spin it with both hands
*Spin it with both hands, by holding it by its edges
*create mind-blowing
*Create mind-blowing shapes and mesmerizing geometric patterns
*hang it from the ceiling
*Hang it from the ceiling, using the standard kit provided with each square wave
*create mind-blowing
*You can add the optional Magnetic Stand to enhance your experience
*create mind-blowing
*Square Wave can be displayed indoors and outdoors
THE ORIGINS OF SQUARE WAVE
Discovering the kinetic world
The word Kinetic finds its origins in the ancient Greek word "kinesis" meaning motion or the act of motion. The definition of kinetic is deceptively simple, because of the history and domain which it has occupied ever since humanity began theorizing about it. Kinetic curiosity became a popular topic thanks to people like the German theorist, philosopher and mathematician Gottfried Wilhelm von Leibniz and his interest in the likes of Christiaan Huygens and Christopher Wren's theories. Leibniz would venture on to publish his formulae on kinetic energy distribution, for which he was initially ignored and ridiculed by his peers
AN ORIGINAL IDEA BASED ON MATH
What is Square Wave?
Square wave is an original kinetic art piece created by Ivan Black and inspired by Fibonacci's mathematical sequence, the basic structure that is at the origin of every living thing. Just spin it to get surprised by a series of mind-bending optical illusions, and unexpected hypnotizing revolutions.
Square Wave is made up of 24 connected metal rods which curve and mutate unexpectedly with the introduction of energy.
A BEAUTIFUL GARDEN SCULPTURE
Perfect indoor and outdoor
Square Wave is made of steel and is treated for both indoor and outdoor environments. Yes, You can hang it in your garden, display it on the optional Magnetic Stand as a garden sculpture or on your patio, Square Wave is made to last. Dimensions are: 9,8 x 9,8 in (25 x 25 cm). You can admire it In a statuesque standing position, or hang it from the ceiling as a wonderful art piece, or play with it, as it also becomes a relaxing kinetic toy. Either way, Square Wave is a rare example of originality and the perfect gift for people that already have everything. It is also a wind spinner! Once you hang it, just add a small weight at the bottom and with the right wind, you can watch it move and turn.
- At myincensewaterfall.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
- We kindly ask you to return the products in their original packaging.
- All returned products will be fully refunded as long as they have not been used or damaged.
- If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
- During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
- However, please refrain from excessive testing beyond what is necessary.
- If the product loses value due to excessive handling, we may reduce the refund amount.
- If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
- Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@myincensewaterfall.com, you will receive an email within 48 business hours with the return address or a return label.
- If you received a product in poor condition or with a factory defect return is Free, you only need to download and print the label.
- In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
- For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
- The refund will be processed promptly and without any additional charges.
- We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
- You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
- To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.
Who pays the return costs?
return case
Who pays the return cost?
Defective products: This applies when the product is incorrect, damaged by the transport company, has a factory defect at the time of delivery, or if you have received a product other than what you purchased. In such cases, please contact us as soon as possible, within 48 hours of receipt, and attach photos of the product's condition.
Who pays for returns if the customer has changed his mind, is not satisfied, or does not want the product?
The buyer
Exchanges:
The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.
Do you have restocking fees?
No, the return at myincensewaterfall.com is free, according to the aforementioned conditions, there is no supply charge.
Return and refund procedure
To receive a refund for the returned product, please follow the step-by-step procedure below:
Step 1. Inform myincensewaterfall.com by email, sending your return request to info@myincensewaterfall.com. must include the following information: the order number, the product reference, and the reason for the return.
Step 2. Process the return request. Once the return request has been sent, our returns department staff will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned.
Step 3. Return of your product. You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order.
Step 4. The refund term is within 10 days. myincensewaterfall.com will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract.
The issued refund should appear in the payment method you used within 2-3 business days. If you have not received your refund within 2-3 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@myincensewaterfall.com.
Order Cancellation:
To cancel an order, please contact us immediately after the purchase by email at info@myincensewaterfall.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be canceled.
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