47578603585868|47578603618636
47578603585868|47578603618636
Regular price $25.29
Sale price $25.29 Regular price $41.04
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Wooden Tray Rectangular Fruit Snack Food Storage Tray Hotel Home Kung Fu Tea Tray Decorative Items

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Easy returns

47578603585868|47578603618636

Wooden Tray Rectangular Fruit Snack Food Storage Tray Hotel Home Kung Fu Tea Tray Decorative Items

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SPECIFICATIONS

Brand Name: NoEnName_Null

Origin: Mainland China

CN: Guangdong

Material: Wood

model: W1908524

1: Coffee plate

2: tea tray

3: fruit bowl

4: Sugar tray

5: food tray

6: serving tray

7: gongfu tea tray

8: wooden tray

Choice: yes


Buyers must read
1. New woodwork is unpainted. Before use, please apply a layer of edible oil or olive oil. After absorption, let it sit for a period of time and then apply it again. Apply 2-3 times before use to prevent cracking.
2. Do not soak in water for a long time, do not use bleach for cleaning, or soak in detergent water.
3. Avoid direct sunlight and stay away from high temperatures or heating furnaces. Improper maintenance may cause deformation and cracking.
4. Do not wipe with hard objects such as iron wire. After normal use, please dry with a dry cloth and store in a cool and ventilated place. In a dry environment, only regular application of vegetable oil is required to prevent cracking and deformation.
5. The grain and color of each type of wooden product are slightly different because it uses native wood. Differences in color, grain patterns, and native wood nodules are normal and not a quality issue. Please ensure that you do not mind and submit the order.

Description
Product: wood pallet
100% brand new and high-quality
Model: W1908524
Shape: Rectangle
Color: As shown in the picture (wood color)
Packaging: Single piece

 Note:
Due to lighting effects, monitor's brightness , contrast settings etc, there could be some slight differences in the color tone of the pictures and the actual item.
Please allow 1-3cm error due to manual measurement and make sure you do not mind before ordering.

Good Product Recommendation - Wooden Kitchen Supplies
Features: Natural wood material, environmentally safe, durable, novel design, and high-quality



FEEDBACK
1. If you are satisfied with our products and services, please leave your positive feedback of 5 stars . And 5 stars for the detailed rating of your order. We will of course give your positive feedback.
2. If you are not so satisfied in any regards, please have no hesitation to contact us firstly before leaving us negative feedback, I will resolve all problems for you. Please remember, the order ended, but our service is not over yet. :).
THANK YOU!


SHIPPING
1. Preparing Time: we need 3-7 working days to prepare your order, please ignore how many days of processing remains.
2. There is no limitied Order/Value in our store.


OUR GUARANTEE
If you are not 100% satisfied with the quality of your purchase, you can return or exchange your items within 30 days from the delivered date.
Request:
1. Items received within 30 days from the delivered date.
2. Items received unused, undamaged and in original package.
3. Return shipping fee was paid by buyer.

 
Return & Refund
  • At myincensewaterfall.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
  • We kindly ask you to return the products in their original packaging.
  • All returned products will be fully refunded as long as they have not been used or damaged.
  • If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
  • During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
  • However, please refrain from excessive testing beyond what is necessary.
  • If the product loses value due to excessive handling, we may reduce the refund amount.
  • If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
  • Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@myincensewaterfall.com, you will receive an email within 48 business hours with the return address or a return label.
  • If you received a product in poor condition or with a factory defect return is Free, you only need to download and print the label.
  • In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
  •  For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
  • The refund will be processed promptly and without any additional charges.
  • We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
  • You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
  • To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.

 

Who pays the return costs?

return case

Who pays the return cost?

Defective products: This applies when the product is incorrect, damaged by the transport company, has a factory defect at the time of delivery, or if you have received a product other than what you purchased. In such cases, please contact us as soon as possible, within 48 hours of receipt, and attach photos of the product's condition.

myincensewaterfall.com

Who pays for returns if the customer has changed his mind, is not satisfied, or does not want the product?

The buyer

 

Exchanges:


The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.

Do you have restocking fees?

No, the return at myincensewaterfall.com is free, according to the aforementioned conditions, there is no supply charge.

  

Return and refund procedure

To receive a refund for the returned product, please follow the step-by-step procedure below:

Step 1. Inform myincensewaterfall.com  by email, sending your return request to info@myincensewaterfall.com. must include the following information: the order number, the product reference, and the reason for the return. 

Step 2. Process the return request.  Once the return request has been sent, our returns department staff will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned. 

Step 3. Return of your product.  You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order.

Step 4. The refund term is within 10 days. myincensewaterfall.com  will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract. 

The issued refund should appear in the payment method you used within 2-3 business days. If you have not received your refund within 2-3 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@myincensewaterfall.com.

 

Order Cancellation: 

To cancel an order, please contact us immediately after the purchase by email at info@myincensewaterfall.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be canceled.