Let customers speak for us
Thank you the beauty I am happy with instead of two mugs four sent or so it should be.
Everything as described. I haven't tested it yet. But she's beautiful. Arrived very fast.
The set is beautiful, I loved it, the backpack looks fragile, but it is great the whole set
It is beautiful!! I was afraid it would get broken and it's intact, it's perfect! I recommend the seller. The material is a little more resistant than I thought⭐️⭐️⭐️⭐️⭐️ Arrived in 12 days at MX
It's a small one, you can only filter a coffee spoon, but it's well built. Very fast delivery here to the fortress, only 16 days.
I recommend
Works beautifully, came very well packaged; nice and snug, and VERY quickly. Absolutely the fastest shipping I've ever gotten from a store in Ali Express. Will absolutely shop again here
Cool product, very good packed. I like it so much
Everything as described, very well packed, a bit small capacity but for one person is enough.
very cute, arrived packed into the travel case, which was encased in styrofoam, so extremely well packed. Comes with a piece of soft cotton fabric to keep the items from rubbing together within the travel case. I like the look and feel of the pottery.
Very good bottle,💯Recommended.
Fast delivery, well packed. I already have one, which I use every day and I like it very much. This one's for a friend.
This filter is very good! Coffee tastes much better and doesn't need a paper strainer, creating good savings in the long run.
Hello, I received the product very quickly. Everything corresponds to the description. I recommend to buy
The item arrived well. It looks great and works great. My son liked it a lot! thanks for the product!
親切なヒント：
1.手動測定のためにいくつかのエラーが発生します。理解してください！
2.親切に撮影された、すべての権利は予約されています。光の撮影、異なるモニターなどのために色の違いがあるかもしれません。実際の製品を参照してください。
3.セラミック製品の場合、磁器、黒と白のドットや突起などがわずかに不足している場合があります。これらは通常のプロセス現象であり、通常の使用に影響しません。
4.撮影角度が異なるため、サイズについては、視覚エラーが異なります。赤ちゃんの詳細には詳細なサイズがあります。サイズを決定するために小さな定規を準備することをお勧めします。想像力によってサイズを判断しないでください。
5.送料と卸売注文に代わってサポート。
卸売注文：卸売価格についてはお問い合わせください。
配送注文：同僚がそれを見ることができ、請求書や店舗情報などが含まれないように、注文に注文のメモを残してください。
6.アイテムが破損しているか、欠陥があるか、またはそれが気に入らない場合はどうすればよいですか？
レビューを書いたり、紛争を提出したりする前に、お問い合わせください。お金を返金したり、新しいアイテムを再送信したりできます。
7.税金はありますか？
地方法に従って税金を支払うことは、市民の基本的な義務です。現地の方針に従って税関を支払ってください。ありがとう！
ショッピングガイド
カートに追加 - >ショッピングを続行 - >カートを表示 - >すべてのアイテムを確認 - > [今すぐ購入 - > [ショッピング方法] - >支払いを確認します。
交通機関
1.追跡情報は5ドル以上の注文で利用できます。そのため、5ドル以上の注文を行うか、追跡情報を備えたクーリエを選択することをお勧めします。
2.すべての注文は、支払い後1〜5営業日以内に出荷されます。
3.パッケージDDU「義務と税の未払い」を発送します。通関が発生した場合、追加料金の責任があります。
4.配達時間：通常、リリース後約15〜30営業日かかります。しかし、特に休暇中に送料が異なる場合があるため、30〜60営業日の遅延がある場合があります。
払い戻し
1.アイテムを返して交換する権利があります（誤った、使用、摩耗による損傷を除く）。ただし、両方の出荷（送料、税金、税関などを含む）の全費用を支払い、アイテムを良好な状態に保つ必要があります。
2.注：アイテムを返品する前に数量を数えてください。どうもありがとうございます。
フィードバックとコミュニケーション
1.アイテムを受け取ったときの早期確認ありがとうございます。
2.私たちは卓越性の高い水準を維持し、100％の顧客満足度を求めています！私たちは5つ星の肯定的なフィードバックに感謝しています。それは私たちの長期的なビジネスに良いことです。
3.中立的または否定的なフィードバックを提供したり、紛争を提起したりする前に、すぐにお問い合わせください。問題を解決するために最善を尽くします。
- At myincensewaterfall.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
- We kindly ask you to return the products in their original packaging.
- All returned products will be fully refunded as long as they have not been used or damaged.
- If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
- During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
- However, please refrain from excessive testing beyond what is necessary.
- If the product loses value due to excessive handling, we may reduce the refund amount.
- If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
- Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@myincensewaterfall.com, you will receive an email within 48 business hours with the return address or a return label.
- If you received a product in poor condition or with a factory defect return is Free, you only need to download and print the label.
- In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
- For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
- The refund will be processed promptly and without any additional charges.
- We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
- You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
- To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.
Who pays the return costs?
return case
Who pays the return cost?
Defective products: This applies when the product is incorrect, damaged by the transport company, has a factory defect at the time of delivery, or if you have received a product other than what you purchased. In such cases, please contact us as soon as possible, within 48 hours of receipt, and attach photos of the product's condition.
Who pays for returns if the customer has changed his mind, is not satisfied, or does not want the product?
The buyer
Exchanges:
The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.
Do you have restocking fees?
No, the return at myincensewaterfall.com is free, according to the aforementioned conditions, there is no supply charge.
Return and refund procedure
To receive a refund for the returned product, please follow the step-by-step procedure below:
Step 1. Inform myincensewaterfall.com by email, sending your return request to info@myincensewaterfall.com. must include the following information: the order number, the product reference, and the reason for the return.
Step 2. Process the return request. Once the return request has been sent, our returns department staff will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned.
Step 3. Return of your product. You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order.
Step 4. The refund term is within 10 days. myincensewaterfall.com will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract.
The issued refund should appear in the payment method you used within 2-3 business days. If you have not received your refund within 2-3 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@myincensewaterfall.com.
Order Cancellation:
To cancel an order, please contact us immediately after the purchase by email at info@myincensewaterfall.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be canceled.
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通常価格 $16.99 USDから通常価格単価 あたり
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通常価格 $20.99 USDから通常価格単価 あたり
$35.73 USDセール価格 $20.99 USDから- 41% -
通常価格 $18.99 USDから通常価格単価 あたり
