Let customers speak for us
네이비 블루 피카소 칼라 백합 웨딩 부케 중심을위한 진짜 터치 꽃
항목 사양 :
꽃 머리 직경 : 7cm
길이 : 37cm
>> 배송
EMS, DHL 또는 FedEx의 빠른 배송이 필요한 경우 China Air Post의 무료 배송 만 무료 배송합니다. 배송비를 지불해야합니다. 문제가 있으면 plz 당사와 연락하십시오. 주의를 기울여 주셔서 감사합니다. 좋은 하루 되세요!
1. "무료 배송"은 무엇을 의미합니까?
"무료 배송"은 구매자가 배송비를 지불 할 필요가 없지만 원인이 발생한 경우 관세 또는 수수료에 대해 책임을 져야한다는 것을 의미합니다.
"무료 배송"선정 된 국가로, 드롭 다운 목록을 확인하십시오.
2. China Post와 EMS (DHL)의 차이점은 무엇입니까?
China Post는 2kg 미만의 패키지에만 해당됩니다. 주요 장점은 운송 비용이 저렴하지만 미국, 유럽, 아시아, 캐나다, 남아메리카 등 약 20 ~ 35 일까지 약 20 ~ 25 일이 걸립니다. .
EMS (DHL)는 큰 패키지에 더 좋습니다. 대부분의 국가에 약 4 ~ 8 일이 걸립니다.
국제 배송이 주로 운송 업체 및 지역 관습에 달려 있음을 이해할 수 있기를 바랍니다. 배달은 일반적으로 20 ~ 35 일이 소요되며 때로는 날씨, 휴가 또는 관습의 엄격한 보안 또는 우리가 기대할 수없는 것으로부터 연기 될 수 있습니다.
항목이 35 일 이상 도착할 수 없으면 언제든지 문의하십시오. 우리는 당신을 책임질 것입니다!
>> 지불
1. Alipay/TT/CreditCard (Visa/Mastcard)/MoneyBookers/MoneyGram/직불 카드를 허용합니다.
2. 구매자는 자국에서 청구 된 세금 및/또는 의무에 대해 책임을집니다.
>> 보험
구매자는 필요한 보험에 대한 책임이 있습니다.
색상 불일치 :
상품을 받았고 상품 색상이 정상적인 실제 상품과는 다른 사람이 있다고 느끼면 모니터, 조명, 배경 등의 색상 반사와 같은 다른 이유에 의해 색상의 차이가 발생할 수 있으므로 이해하십시오.
그러나받은 품목이 잘못된 색상이라고 생각되면 반품 또는 환불이 가능한지 확인하십시오.
>> 반품 정책
품목에 결함이있는 경우 수령 후 30 일 이내에 환불 또는 교환으로 반품 할 수 있습니다.
구매자는 반환 된 품목의 배송비를 책임 지야합니다.
우리는 재고 가용성에 따라 좋은 것을 교환하거나 환불 할 것입니다.
>> 피드백
우리의 제품과 서비스에 만족한다면, 당신이 당신의 아이템을받을 때 우리를 위해 "긍정적 인 피드백"과 "5 개의 완벽한 별"을 남겨 두십시오. 그리고 우리는 당신을 위해 똑같이 할 것입니다. 미리 감사드립니다!
거래와 관련하여 궁금한 점이 있으면 저희에게 연락하여 해결책을 찾을 수있는 기회를주십시오. 감사합니다!
피드백을 남기기 전에 신중하지 않거나 파손되거나 결함이있는 품목의 경우 환불 또는 재구성을 위해 당사에 문의하십시오. 감사합니다!
- At myincensewaterfall.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
- We kindly ask you to return the products in their original packaging.
- All returned products will be fully refunded as long as they have not been used or damaged.
- If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
- During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
- However, please refrain from excessive testing beyond what is necessary.
- If the product loses value due to excessive handling, we may reduce the refund amount.
- If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
- Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@myincensewaterfall.com, you will receive an email within 48 business hours with the return address or a return label.
- If you received a product in poor condition or with a factory defect return is Free, you only need to download and print the label.
- In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
- For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
- The refund will be processed promptly and without any additional charges.
- We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
- You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
- To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.
Who pays the return costs?
return case
Who pays the return cost?
Defective products: This applies when the product is incorrect, damaged by the transport company, has a factory defect at the time of delivery, or if you have received a product other than what you purchased. In such cases, please contact us as soon as possible, within 48 hours of receipt, and attach photos of the product's condition.
Who pays for returns if the customer has changed his mind, is not satisfied, or does not want the product?
The buyer
Exchanges:
The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.
Do you have restocking fees?
No, the return at myincensewaterfall.com is free, according to the aforementioned conditions, there is no supply charge.
Return and refund procedure
To receive a refund for the returned product, please follow the step-by-step procedure below:
Step 1. Inform myincensewaterfall.com by email, sending your return request to info@myincensewaterfall.com. must include the following information: the order number, the product reference, and the reason for the return.
Step 2. Process the return request. Once the return request has been sent, our returns department staff will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned.
Step 3. Return of your product. You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order.
Step 4. The refund term is within 10 days. myincensewaterfall.com will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract.
The issued refund should appear in the payment method you used within 2-3 business days. If you have not received your refund within 2-3 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@myincensewaterfall.com.
Order Cancellation:
To cancel an order, please contact us immediately after the purchase by email at info@myincensewaterfall.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be canceled.